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Shipping & Returns

Thank you for shopping with us! We strive to provide our customers with the best possible shopping experience, which includes hassle-free shipping and returns. Please review our shipping and returns policy below:

Shipping Policy

 

Processing Time:

All orders are processed within 1-2 business days after the order is placed. If we need additional information to process your order, we will contact you via email or phone.

 

Shipping Options:

We offer several shipping options, including standard and expedited shipping. Shipping rates are calculated based on the weight and destination of the package.

 

Shipping Times:

Standard shipping typically takes 3-5 business days for domestic orders and 5-10 business days for international orders. Expedited shipping options are available at an additional cost and delivery times may vary based on the shipping carrier.

Tracking Your Order:

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your package and receive real-time updates on its delivery status.

Return & Exchange Policy

1. Returns Eligibility:

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns within 30 days of the delivery date. To be eligible for a return, the item must be unused, undamaged, and in its original packaging.

 

2. Return Process:

To initiate a return, please contact our customer service team via email or phone. We will provide you with a return authorization number and instructions on how to return the item. Please note that shipping fees for returns are the responsibility of the customer.

3. Refund Process:

Once we receive the returned item and verify that it meets our return eligibility criteria, we will issue a refund to the original payment method used for the purchase. Please allow 7-10 business days for the refund to appear in your account.

4. Exchanges:

 

We do not offer exchanges at this time. If you would like to exchange an item, please initiate a return and place a new order for the item you would like to receive.

If you have any questions or concerns about our shipping and returns policy, please do not hesitate to contact our customer service team. We are here to help!

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